Privacy policy

Privacy Policy

Last updated: February 9, 2026

BAZA SHOP operates this store and website, including all associated information, content, features, tools, products and services, to provide you as a customer with a personalized shopping experience (the "Services"). BAZA SHOP is based on Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use or share personal data when you visit, use the website or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data," we refer to information that identifies you or another person or can be directly associated with you. Personal data does not include information that is collected anonymously or has been anonymized in such a way that identification or attribution to you is not possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact information including name, postal address, billing address, shipping address, telephone number and email address.

  • Financial data including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.

  • Account information including username, password, security questions, configurations and settings.

  • Transaction information including items you view, add to cart, add to wishlist or purchase, return, exchange or cancel, as well as your past transactions.

  • Communications with us including information you provide when communicating with us, for example when you submit a customer support inquiry.

  • Device information including information about device, browser or network connection, IP address and other unique identifiers.

  • Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data through the following sources:

  • Directly from you: We collect data when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal data.

  • Automatically through the Services: We collect data from your device or when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.

  • From our service providers: We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.

  • From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Providing, customizing and improving the Services. We use your personal data to provide you with the Services. This includes fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and items of interest, sending notifications related to your account, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.

  • Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending marketing and advertising communications via email, SMS or mail and displaying online advertising for products or services for the Services or other websites, including based on items you have previously purchased or placed in your cart, as well as other activities related to the Services.

  • Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action against potential fraudulent, illegal, unsafe or malicious activities, protect public safety and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password or other access credentials with other persons.

  • Communicating with you. We use your personal data to provide you with customer support and effective services, respond to your inquiries in a timely manner and maintain our business relationship with you.

  • Legal reasons. We use your personal data to comply with applicable law or respond to lawful process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings, and to investigate or enforce potential violations of our terms or policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

  • With Shopify, these are vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

  • We share personal data with business and marketing partners who provide marketing services for you and display advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities with various merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you to display targeted advertising and marketing to you based on your online activities with various merchants and websites.

  • When you request us to or otherwise give your consent to share certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations.

  • We share personal data with our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, with Shopify collecting and processing personal data about your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and with third parties who may be located in countries other than your country of residence to provide and improve the Services for you. In addition, to protect, expand and improve our business, we use certain advanced Shopify features that incorporate data and information from your interactions with our store, other merchants and Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and what rights you have, see the Shopify Privacy Policy for Consumers. Depending on where you reside, you can exercise certain rights regarding your personal data listed here Link to Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on those websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on their use by us or by a third party. The inclusion of such links by us does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you can contact us using the contact details provided below to request deletion of that data. As of the effective date of this Privacy Policy, we have no knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal data of persons under 16 years of age.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." In addition, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may decline your request to the extent permitted by law.

  • Right to access/information. You may have the right to request access to the personal data we have stored about you.

  • Right to deletion. You may have the right to request that we delete the personal data we have stored about you.

  • Right to correction. You may have the right to request that we correct inaccurate personal data we have stored about you.

  • Right to data portability. You may have the right to receive a copy of the personal data we have stored about you and to request that we share it with a third party under certain circumstances and with certain exceptions.

  • Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may continue to send you non-promotional emails, such as about your account or orders you have placed.

You can exercise these rights as indicated in the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal data and what rights you have, including rights regarding data processed by Shopify, visit https://privacy.shopify.com/en.

You will not suffer any disadvantages by exercising these rights. To the extent permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before we accept such a request from a representative, we require them to provide proof that you have authorized them to act on your behalf. This may require you to confirm your identity directly to us. We will respond to your request promptly within the framework of applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details provided below or by filing your complaint with the competent data protection authority.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts issued by the relevant authority of the United Kingdom, unless the data transfer is to a country that demonstrably provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, adjust the "Last updated" date accordingly, and provide the notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone at [INSERT PHONE], by email at sales@baza.ae, or by mail at 16D St, Dubai, DU, AE.